Get F'IT: The Financial Sector and Chatbots - The New Customer Experience

New technologies are changing and shaping the future of the financial services sector. Banks and finctech companies has chatbots on top of mind when looking to reinvent the customer experience, whilst also cutting down costs. Chatbots has been predicted as one of the major trends for 2017, because of its ability to interact with customers immediately and in a convenient way. Implementing chatbots to cut cost and improve customer service all sounds great – but how far are we?

At Get F’IT on May 30th we will explore how chatbots will shake up the status quo and explore which opportunities they provide. The technology is constantly developing and have not yet fulfilled its full potential. However, with an increased maturity in technology and a better understanding of chatbots it is possible for an increasing number of companies to utilize the benefits. One example has been seen in the case of Lemonade (an insurtech company) that has utilized chatbots to pay its insurance claim in 3 seconds. At this after-work meeting you can experience great cases and listen to how corporate and startups work with chatbots.

16.00-16.10: Welcome by Thomas Krogh Jensen, CEO at Copenhagen FinTech
16.10-16.35: Presentation by Thomas Bolander, PhD, associate professor at the Department of Applied Mathematics and Computer at DTU
16.35-17.00: Welcome to the messaging era” by Francesco Stasi, Co-Founder & CEO, and Kumar Shridhar,Co-Chief Data Scientist, at BotSupply
17:00-17.05: Short Break and refreshments
17.05-17.30: Presentation by Jakob Hedegaard, Digital Pioneer, Nordea Group Digital
17.30-17.55: Presentation by Amandeep Midha, Founder of FinBot Platform
17.55-18.00: Closing remarks and questions followed by networking, drinks and snacks

When: Tuesday May 30, 2017, from 16-18 (coffee and registration from 15.30)
Where: Copenhagen Fintech Lab, Applebys Plads 7, 1411 København K
Price: Free for members of Copenhagen Fintech.
To hear more about membership of Copenhagen FinTech contact Business Consultant Kasper Jørgensen at


Tuesday 30th of May 2017


16:00 - 18:00


Copenhagen Fintech


Applebys Plads 7, 1411 Copenhagen

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